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GETTING GOING
1. INTRODUCTION
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1. Purpose
2. Who is it for?
3. Protocols, Guidelines and Tools
4. Annexes
2. BASIC GUIDE
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1. Be Prepared
2. What to do when the emergency is about to hit
3. What to do when the emergency hits
4. What to do in the first 24 to 72 hours
5. What to do after the first 72 hours
6. Who to get help from
7. Frequently Asked Questions
8. Annexes
9. Other Resources
GENDER
1. GENDER IN EMERGENCIES
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1. WHY Gender in Emergencies?
2. WHAT is gender integration in an emergency response?
3. HOW to integrate gender into an emergency response?
4. Monitoring, evaluation, accountability and learning (MEAL) for GiE
5. HOW to integrate gender into emergency preparedness?
6. Gender and finance / human resources
7. Gender in Emergencies Media Toolkit
8. Gender in Emergencies Do’s and Don’ts
9. Key tools
10. Other Resources
PARTNERSHIP
1. THE RATIONALE AND CARE’S COMMITMENTS TO HUMANITARIAN PARTNERSHIP AND LOCALISATION
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The Rationale for Partnering and Localisation
External Commitments to Partnership and Localisation
Internal Policy Framework
Challenges, Risks, Lessons, and Good Practice
2. THE HUMANITARIAN PARTNERSHIP CYCLE
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Phase 1: Planning Ahead
Phase 2: Before Disaster Strikes
Phase 3: When Disaster Strikes
Phase 4: Implementing in Partnership
Phase 5: Reflecting, Learning and Influencing
3. GENDER IN LOCALISATION
4. HUMAN RESOURCES, SURGE AND SAFEGUARDING
5. ANNEXES
MANAGEMENT
1. ASSESSMENT
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1. Role of assessment in an emergency
2. Critical steps in assessment
3. Standards for assessment
4. Activating the assessment process
5. Assessment planning and preparation
6. Terms of reference
7. Area selection
8. Team selection
9. Logistics and support requirements
10. Conducting the assessment
11. Data analysis and recommendations
12. Communicating, reporting and other outputs
13. Cost of assessment missions
14. Annexes
15. Other resources
2. STRATEGY
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1. Role of programming in an emergency
2. Critical steps in programming
3. The nature of programming in emergencies
4. Developing a programme strategy
5. Analysis
6. Scenario analysis
7. Critical issues affecting the response
8. Alignment with CARE’s principles
9. Strategy goals, objectives and interventions
10. Phasing
11. Targeting
12. Partnerships and coordination
13. Exit and transition strategy
14. Risk analysis
15. Monitoring and evaluation
16. Resourcing
17. Operational plans
18. Annexes
19. Other resources
3. OPERATIONAL PLANNING
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1. Role of operational planning
2. Tips for operational planning
4. FUND MOBILISATION
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1. Role of funds mobilisation in an emergency
2. Critical steps in funds mobilisation management
3. Activating global fundraising
4. Funding targets and strategy
5. CARE’s emergency response fund mechanisms
6. Accessing institutional donor funding
7. Private fundraising
8. Cost recovery
9. Funds management and reporting
10. Annexes
11. Other resources
5. PROPOSAL DESIGN
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1. Role of proposal writing in an emergency
2. Critical steps in proposal writing
3. The importance of the proposal
4. Coordinating the proposal development process
5. Aligning proposals with the programme strategy
6. Concept papers
7. Writing proposals
8. Budget preparation
9. Submission of proposals
10. Tracking of proposals
11. Documentation and handover
12. Annexes
13. Other resources
6. DONOR CONTRACT MANAGEMENT
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1. Role of donor contract management in an emergency
2. Critical steps for donor contract management
3. General contract compliance requirements
4. Submission of proposals (narrative and budget)
5. Approval and signing of donor (project) contract and IPIA
6. Transition from contract signing to management of project implementation
7. Ongoing contract administration during implementation and monitoring
8. Document retention
9. Additional guidelines for non-presence operations
10. Annexes
11. Other resources
7. PROJECT MANAGEMENT
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1. Introduction
2. The role of the project manager
3. Project documents checklist
4. Project management in a sudden-onset emergency
5. Project management in a slow-onset emergency
6. Work planning and scheduling
7. Budget management
8. MEDIA
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1. Role of media management in emergencies
2. Critical Steps in Media Management
3. Deploying communications staff
4. Working with the media
5. Sharing information and knowledge management
6. Producing communications materials
7. After the emergency
8. Annexes
9. Key resources
9. SAFETY AND SECURITY
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1. Role of safety and security management in an emergency
2. Critical steps for safety and security management
3. Complying with CARE’s safety and security policies and procedures
4. Communicating with staff in an emergency
5. Safety and security assessments
6. Ongoing situation monitoring and information sharing
7. Security planning and management
8. Critical incident management
9. Security of CARE infrastructure and assets
10. Human resources issues
11. Stress management during and after emergency
12. Training and briefing on safety and security
13. Annexes
14. Other resources
MEAL
1. QUALITY AND ACCOUNTABILITY
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1. Introduction
2. Definitions
3. Humanitarian Accountability Framework (HAF)
4. Q&A Roles and Responsibilities
5. Q&A Checklist for COs
6. Q&A Resourcing
7. Q&A Technical Support
8. Annexes
2. INFORMATION MANAGEMENT
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1. Role of information management in an emergency
2. Critical steps in information management
3. Emergency alerts
4. Situation reports (sitreps)
5. Internal information management at the Country Office level
6. Information management at CARE International level
7. Handling enquiries
8. Information support for media and fundraising work
9. Meeting management
10. External information sharing
11. Documentation and archival
12. Remote support for information management
13. Infrastructure requirements
14. Operations rooms
15. Additional guidelines for non-presence operations
16. Annexes
17. Other resources
3. MONITORING AND EVALUATION
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1. Introduction to Humanitarian MEL
2. Critical first steps in monitoring and evaluation management
3. Methodologies for monitoring and evaluation in emergencies
4. Data collection and analysis
5. Budgeting for monitoring and evaluation
6. CARE’s policy on monitoring and evaluation in emergencies
7. Annexes
4. FEEDBACK AND COMPLAINTS
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1. What is a Feedback & Complaints Mechanism
2. Key Definitions
3. Why do we need Feedback and Complaints Mechanisms?
4. How to set up and operate a Feedback and Complaints Mechanism?
5. Roles and Responsibilities
5. PSEA
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1. Overview
2. CARE’s policy
3. Applying the policy in practice
4. Annexes
5. Other resources
PROGRAMME SUPPORT
1. LOGISTICS
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1. Introduction
2. Critical steps in supply chain management
3. Logistics preparedness
4. Logistics assessment and planning
5. Transport
6. Warehousing and storage
7. Logistics collaboration
8. Case study: Good practices from the 2005 tsunami emergency response
9. Annexes
2. PROCUREMENT
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1. Role of procurement in an emergency
2. Critical steps for procurement
3. Enacting emergency procurement policies and procedures
4. Donor compliance requirements
5. Assessment of material needs and procurement planning
6. The procurement sourcing and acquisition process
7. Contracting
8. Importing goods
9. Receipt and dispatch
10. Documentation and record keeping
11. Additional guidelines for non-presence operations
12. Annexes
13. Other resources
3. FINANCE
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1. Role of finance in an emergency
2. Critical steps in financial management in an emergency
3. Finance structure
4. Cash and cash equivalents control procedures
5. Cash disbursement control procedures
6. Grants and contracts procedures
7. Budget development and management
8. Annexes
9. Other resources
4. ADMINISTRATION
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1. Role of administration in an emergency
2. Critical steps in administration management in an emergency
3. Travel and logistical arrangements for emergency staff
4. Equipment and property management
5. Communications and filing systems
6. Establishing a new office
7. Establishing a compound in remote areas
8. Vehicle management
9. Fuel management
10. Establishing CARE’s presence in a new country or area of operation
11. Annexes
12. Other resources
5. DISTRIBUTION
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1. Introduction
2. Critical steps in distribution
3. Distribution planning
4. Targeting
5. Recipient registration
6. Site storage accounting
7. Site security
8. Recipient notification
9. Recipient verification
10. Tally and receipt sheets
11. Commodity ration measurement
12. Procedures for a typical distribution
13. FFW distributions
14. Cash distributions
15. Reports
16. Monitoring
17. Annexes
6. IT AND TELECOMMUNICATIONS
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1. Introduction
2. Telecommunications and security
3. What to do: Critical actions for telecommunications and IT
4. Telecommunications and IT assessments and planning
5. Telecommunications system details and options
6. Computer requirements and options
7. Hardware support and maintenance
8. Procurement, import and regulations
9. Communications procedures
10. Collaboration with other agencies
11. Case study: Good practices and recommendations from the 2005 tsunami
12. Additional guidelines for non-presence operations
13. Annexes
7. HUMAN RESOURCES
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1. Role of human resource management in an emergency
2. Critical steps in human resource management in an emergency
3. Organisational planning and staffing requirements
4. Personnel mobilisation
5. Pre-deployment planning
6. Insurance
7. Contract administration
8. Induction and orientation
9. Per diem and travel policy guidelines
10. Maintenance of personnel files
11. Coordination between HR and finance units
12. Staff well-being
13. Performance management
14. Completion of assignment
15. Additional guidelines for non-presence operations
16. Annexes
17. Other resources
8. CAPACITY BUILDING IN EMERGENCIES
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1. What’s the point of training and learning in an emergency?
2. how can i do this fast ?
3. How can I do this cheaply ?
4. Learning without training
5. What works
6. What doesn’t
7. How can i have an impact ?
8. Annexes
CORE SECTORS
1. FOOD
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1. Introduction
2. Assessing effects and impact of a crisis
3. What to do: Response options
4. What not to do: Do no harm and other common mistakes
5. When and where to get specialist help
6. CARE’s policy commitments
7. CARE’s capacity and experience
8. Annexes
2. NUTRITION
3. WATER, SANITATION AND HYGIENE
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1. Introduction
2. Gender and Emergency WASH
3. Assessment checklist
4. What to do: Response options
5. What not to do: Do no harm and other common mistakes
6. When and where to get specialist help
7. CARE’s policy commitments
8. CARE’s capacity and experience
9. Annexes
10. Other resources
4. SHELTER
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1. Introduction
2. Gender & shelter
4. What to do: context analysis
5. What to do: response options
5. What to do: Integration with other sectors
6. What not to do: do no harm & common mistakes
7. Developing strong proposals
8. When & where to get specialist help
9. Annexes
5. SEXUAL AND REPRODUCTIVE HEALTH
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1. Introduction
2. CARE’s Nexus Approach to SRHR in Emergencies
3. Monitoring, Evaluation, Accountability, and Learning
4. What not to do: Do no harm and other common mistakes
5. When and where to get specialist help
6. CARE’s policy commitments
7. CARE’s capacity and experience
8. Annexes
9. Other resources
6. PROTECTION FROM SEXUAL EXPLOITATION AND ABUSE
TOPICS & ISSUES
1. CASH AND VOUCHER ASSISTANCE
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1. Introduction
2. Key Concepts
3. Assessment and Analysis
4. Programme Design
5. Programme Implementation
6. Monitoring and Evaluation
7. Other Considerations
8. Annexes
9. Other Resources
2. ADVOCACY
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1. Role of advocacy in an emergency
2. Critical steps for advocacy
3. Approaches to advocacy
4. How advocacy fits in CARE’s emergency response
5. Rights-based frameworks for advocacy
6. Activating and coordinating advocacy in CARE
7. Issues identification and prioritisation
8. Criteria for deciding to engage in advocacy
9. Developing an advocacy strategy and taking action.
10. Advocacy in relation to non-presence emergency operations
11. Annexes
3. CONFLICT SENSITIVITY
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1. Introduction
2. What to do: Response options
3. What not to do: Do no harm and other common mistakes
4. When and where to get specialist help
5. CARE’s capacity and experience
6. Annexes
7. Other resources
4. PARTICIPATION
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1. Introduction
2. Assessment checklist
3. What to do: Response options
4. What not to do: Do no harm and other common mistakes
5. When and where to get specialist help
6. CARE’s policy commitments
7. CARE’s capacity and experience
8. Annexes
9. Other resources
5. PROTECTION
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1. Introduction
2. Assessment checklist
3. What to do: Response options
4. What not to do: Do no harm and other common mistakes
5. When and where to get specialist help
6. CARE’s policy commitments
7. CARE’s capacity and experience
8. Annexes
9. Other resources
6. DRR
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1. Introduction
2. Assessment checklist
3. What to do: Response options
4. What not to do: Do no harm and other common mistakes
5. When and where to get specialist help
6. CARE’s policy commitments
7. CARE’s capacity and experience
8. Annexes
9. Other resources
7. ENVIRONMENT AND DISASTERS
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1. Introduction
2. Assessment checklist
3. What to do: Response options
4. What not to do: Do no harm and other common mistakes!
5. When and where to get specialist help
6. CARE’s policy commitments
7. CARE’s capacity and experience
8. Annexes
9. Other resources
8. POLICY FRAMEWORK
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1. Introduction
2. CARE’s Humanitarian Policy Framework
3. CARE’s vision, mission and programming principles
4. CARE’s Humanitarian Mandate Statement
5. Emergencies within CARE’s strategic plan
6. CARE’s commitment to international principles and standards
7. Annexes
8. Other resources
9. EPP
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1. Role of emergency preparedness planning (EPP) in an emergency
2. Preparing for an emergency
3. EPP guidelines and steps
4. EPP and CO management frameworks
5. EPP and security management frameworks (SMF)
6. Annexes
7. Other resources
10. HUMANITARIAN SPACE
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1. Overview
2. CARE’s policy
3. Applying the policy in practice
4. Case study: Humanitarian space restrictions
5. Other resources
11. CIVIL MILITARY RELATIONS
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1. Overview
2. CARE’s policy
3. Applying the policy in practice
4. Annexes
5. Other resources
12. HUMANITARIAN COORDINATION
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1. Introduction
2. CARE’s policy
3. Applying the policy in practice
4. Annexes
5. Other resources
13. HIV
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1. Introduction
2. Assessment checklist
3. What to do: Response options
4. What not to do: Do no harm and other common mistakes
5. When and where to get specialist help
7. CARE’s capacity and experience
8. Annexes
9. Other resources
Core Sectors
»
4. Shelter
» 9. Annexes
Download Page Content
9. Annexes
25.1
CARE shelter strategy
25.2
CARE Guidance Note: Shelter gender marker tip-sheets
25.3
CARE Guidance Note: Indicators for shelter programmes
25.4
CARE Gender & Shelter: Good Programming Guidelines
25.4
Sphere Handbook: Minimum standards for shelter & settlements and NFIs
25.5
CARE Rural Shelter Rapid Needs Assessment - Household Level
25.6
CARE Urban Shelter Rapid Needs Assessment – Household Level
25.7
CARE Rural Shelter Rapid Needs Assessment - Settlement Level (Key Informant or Focus Group)
25.8
CARE Urban Shelter Rapid Needs Assessment - Settlement Level (Key Informant or Focus Group)
25.9
Selecting NFIs for Shelter: Guidance on selecting and using NFIs in Shelter Programmes. Shelter Centre, UNHCR, CARE & NRC
25.10
CARE Guidance Note: Tents or Tarpaulins
25.11a
Plastic Sheeting. Information on the specification and use of plastic sheeting in humanitarian relief - English
25.11b
La bâche plastique: Guide des caractéristiques de la bâche plastique et de son utilisation pour les secours humanitaires - Francaise
25.11c
La lona de plástico: Guía sobre las especificaciones y uso de la lona de plástico en la ayuda humanitaria - Español
25.12
IFRC Shelter Kit Guidelines
25.13
Tents: A guide to the use and logistics of family tents in humanitarian relief. Office for the Coordination of Humanitarian Affairs.
25.14
Humanitarian Timber. Field guidelines on the procurement, logistics and use of timber in humanitarian operations
25.15
Shade Nets, MSF & Shelter Centre
25.16a
CARE Guidance Note: Procurement of Corrugated Galvanised Iron (CGI) Sheeting
25.16b
CARE Tool: CGI thickness & weight calculator
25.17
PASSA Manual. IFRC
25.18
Guidance Note: Integrating Housing, Land and Property Issues into Key Humanitarian, Transitional and Development Planning Processes, IOM
25.19
Single Use Plastic in Shelter NFI Response Report V4
25.20
Barakat, Sultan 2003. Housing reconstruction after conflict and disaster. Humanitarian Practice Network Paper 43. Provides guidance on different types of construction management models for reconstruction.
25.21
Bakarat, Sultan 2003. Housing reconstruction after conflict and disaster. Chapter 2-Preparation, planning and assessment, p. 5
25.22
Internal Displacement Monitoring Centre-Training materials, research materials and specific country data on IDP numbers, needs and movements.
25.23
Paul, Diane 1999. Protection in practice: Field-level strategies for protecting civilians from deliberate harm. Relief and Rehabilitation Network paper. Overseas Development Institute, Humanitarian Practice Network.
25.24
The Pinheiro Principles: United Nations principles on housing and property restitution for refugees and displaced persons. Centre on Housing Rights and Evictions.
Offer of Service
CARE Lebanon - Reflections on the One Neighbourhood Approach
CARE Lebanon - Integrated Neighborhood Approach Guidelines
Conflict Sensitivity Analysis Diagram
Neighbourhood Approach Example Indicators
Urban Multi Sector Rapid Needs Questionnaire 2018 (Kobo Toolbox)
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