6.2 CARE International information needs

Type of information Who needs it and why Communication tool
Impact of disaster and humanitarian situation

Key decisions about CARE’s response

All key stakeholders (refer to section 6.1)

To enable all parts of CARE to activate their emergency response roles in support of the CO’s response, in particular mobilisation of resources including funding and people

Emergency alerts (Protocol B3)

Emergency situation reports (sitreps)

(Protocol C8)

Assessment reports (Chapter 4)

Assessment of CO capacity CCG and Lead Member

To help ensure CCG and LM decision-making, and support for the CO is appropriate to the CO capacity

Capacity assessment questionnaire

(Protocol C3)

CARE’s response strategy and fundraising targets All key stakeholders (refer to section 4.1), especially programme/emergency units and fundraisers

To enable CARE International Members to raise funds (both institutional and other) that are in line with the CO’s programming strategy

Initial appeal and response strategy document

(Chapters 5, 8, 10)

Safety and security situation CCG, LM and CI Safety and Security Unit

To ensure appropriate oversight at a CI level of the safety and security of the response, inform highest level decision-making and all CI SSUs to provide advice to CO as needed


Security management plan

(Chapter 14)

Specific details of actual relief delivered by CARE All key stakeholders (refer to section 6.1), especially programme/emergency units, media and fundraisers

To allow CARE to communicate to international donors, the media and the public about what CARE is doing and how relief is reaching beneficiaries


(Protocol C8)

Dollar handles, photographs and human interest stories Media and fundraisers

To help fundraising by being able to explain to the public and potential donors what help is needed through dollar handles, pictures and stories

Media strategy

Media materials


(Chapter 13 and section 8 of this chapter)

Project concepts and proposals


Programme/Emergency units in all CARE members and Fundraisers

Required to secure funding from donors, including institutional donors and foundations

Response strategy

Concepts and proposals

Proposal Pipeline Matrix

(Chapters 5, 8, 10)

Approved talking points and key messages Media units, CI spokespersons and advocacy focal points

To enable CARE International to respond to and generate media for both fundraising and advocacy purposes, to speak publicly with a consistent message, and to develop international advocacy strategies

Media strategy

Advocacy strategy


(Chapters 13, 28)

Staffing needs, visa requirements

and working conditions

Human resources units

To facilitate the rapid mobilisation of emergency personnel to support the response

Staffing matrix


Personnel requisition form

(Chapter 21)

Coordination issues and response of other agencies CEG and CI member emergency units

To help inform members when participating in international coordination meetings and for international level advocacy on any coordination levels


(Protocol C11 and Chapter 40.5 Coordination)

Key policy issues emerging CCG and LM, media units, advocacy focal points

To ensure the CCG can manage any emerging issues and potential problems, media units can pre-empt any new media issues, and advocacy units can develop strategies to address key issues if required


(Protocol C8 and Chapter 40)