1.4 Multi-country disasters

In the case of an emergency that affects multiple COs, particularly with multiple LMs, coordination will be especially important in order to ensure that communications is effectively coordinated between all affected COs, materials are signed off quickly, and that all public communications reflect CARE’s regional presence and response to the emergency, and not just the response in one CO. While each multi-country disaster will be unique, the following steps should be followed:

  1. The affected CO or CIM is to immediately contact CEG Communications (or the Office-in-Charge for Global Emergency Communications Coordination; see Section 1.3 for detail about Office-in-Charge and the Follow-the Sun Protocol) before issuing any public communications. CEG Communications (or the Office-in-Charge) will be responsible for overall communications coordination.
  2. CEG Communications (or the Office-in-Charge), in coordination with CEG will declare that it is a multi-country disaster and inform COMWG and the involved COs and LMs.
  3. CIMs and COs can tailor emergency communications materials to their market, but they must include information about CARE’s regional response, impact or presence in all affected countries.
  4. In situations where multiple COs are involved, CEG will work with the affected COs and LMs to develop a streamlined sign-off procedure for communications materials. See Annex 13.4 for an example of regional sign-off procedures .