Policy & Management Framework

4. Emergency management protocols – C.2 Needs assessment

For help contact:

CARE Emergency Group (CEG)
Head of Emergency Operations
Telephone: + 41 22 795 10 23 Email: emergencyoperations@careinternational.org 

Process leader:
Country Director (Type 1 and 2)
CI Emergency Response Director
(Type 3)

Process involvement:
Country Office Emergency Response Team (ERT); Lead Member Line Manager and Emergency Director; Security Director; CI Operations Manager; REC, GRT; CI Emergency Monitors, ERWG

A. Purpose

This protocol outlines the process for assessing the humanitarian situation and determining requirements for a potential response to an emergency.

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B. Policy

The needs assessment process assists CARE to gather the facts and reach consensus-with COs, Lead Members and the CI Emergency Group (CEG)-about whether a response should be initiated or that no response is required.

CARE's Humanitarian Mandate Statement commits CARE to provide assistance on the basis of need. An impartial assessment process is a necessary operational step to determine need and meet obligations of humanitarian principles. CARE's Humanitarian Mandate Statement says that CARE will respond wherever we can add value. The assessment process should explicitly assess the added value that CARE can bring to an emergency response.

CARE's commitment to accountability standards has the following implications for assessments:

  • CARE will take a ‘good enough' approach to ensure the right balance is struck between speed and thoroughness, assessment and aid delivery, and other competing factors.
  • CARE will seek to minimise assessment overload and promote coordination, by sharing assessment results and conducting joint assessments wherever possible.
  • The requirement for objective and impartial assessment of need means that CARE cannot delegate responsibility for assessment exclusively to other parties/entities.
  • Assessment should be managed as an iterative, continuous process. Initial response interventions should often begin before receiving detailed assessment reports.

In countries where CARE already has a presence, it is the responsibility of the CO to initiate the assessment process. In type 1 (small scale and severity) emergencies, it is expected that the COs can manage assessments themselves. In type 2 (major scale and/or severity) emergencies, support for assessments may be provided by CARE International under the leadership of the crisis coordination group (CCG)-including CEG and the Lead Member. In type 3 emergencies (non-presence situations), assessments will be initiated and coordinated by the CI Emergency Operations Manager.

The cost of assessments should be covered by the CO. Emergency response funds from CARE International or Lead Members may be requested to cover initial assessment costs but efforts should be made to recover the costs from donor funding whenever possible.

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C. Instructions

1.         Procedure and accountabilities for needs assessment

Action

Responsible

Involved

Approval

Timing

Stage 1: Activating the assessment process

1. Verify emergency and initial response through news, government, peer agency and field office reports:

  • Do initial reports suggest a significant humanitarian impact?
  • Are there needs not being met by authorities and local agencies?
  • Has there been a request for humanitarian assistance?

ÜIf no, continue monitoring for further verification.

ÜIf yes to any of above,      prepare for deployment of      assessment mission.

Country Director (types 1 and 2); CI Operations Manager (type 3)

CO ERT; Regional Emergency Coordinator (REC); CI Emergency Monitors; Lead Member Line Manager and Emergency Director

CI Emergency Response Director

Immediate (0 to 72 hours)

 

 

 

 

 

 

Stage 2: Preparing to deploy a field assessment

  • Decide whether to assess independently or in partnership.
  • Combine relief assistance with assessment wherever possible.
  • Define the terms of reference including objectives and methodology.
  • Decide on geographic focus.
  • Mobilise team with a balance of technical, operational, gender, and diversity skills and capacities.
  • Provide adequate logistics and admin support (see Endnotes).
  • Ensure security clearance.
  • Brief team on CO capacity and existing operations and programmes.

Country Director (types 1 and 2); CI Operations Manager (type 3)

 

CO ERT; Lead Member Line Manager and Emergency Director; REC; CEG/CERT; Emergency Response Working Group (ERWG); CI Safety and Security Unit (CISSU)

 

CI Emergency Response Director

 

0 to 72 hours

 

 

Stage 3: Conducting the field assessment

  • Assess general humanitarian situation, response to date, operating conditions and security.
  • Involve disaster-affected people.
  • Gather information from diverse sources to check against bias.
  • Use appropriate (accountable) data collection methods and tools.

Assessment team

CO ERT; REC; CEG GRT

 

 

Country Director (types 1 and 2); CI Emergency Response Director (type 3)

 

24 hours to 5 days

Stage 4: Data analysis, recommendations and reporting

  • Analyse the data using analysis frameworks.
  • Make recommendations to address needs, strategic, programmatic and operational response.
  • Communicate preliminary reports throughout the assessment period.
  • Circulate assessment report to key stakeholders, including budget.

Assessment team

CO ERT; REC; CEG GRT

 

 

Country Director (types 1 and 2); CI Emergency Response Director (type 3)

 

Recommen-dations should be staggered: initial within first 1 to 2 days, more detailed within 5 to 10 days

Stage 5: Decision-making on basis of assessment and other critical information

Country Director (types 1 and 2); CI Operations Manager (type 3)

CO ERT; Lead Member Line Manager, Emergency Director REC; CI Operations Manager; ERWG; CISSU

CI Emergency Response Director

 

Recommen-dations should be staggered: initial within first 1 to 2 days, more detailed within 5 to 10 days

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D. Endnotes

1. For more information, refer to the CARE Emergency Toolkit Chapter 13 Assessment.

2. Timing: Specific times apply to rapid-onset emergencies. Timing will vary in slow-onset emergencies and must be judged on a case-by-case basis.

3. Dates, times, issues arising and assessment findings should be recorded and reported to monitor emergency response performance.

4. Logistics and administration support required includes transport, cash, telecommunications, travel permits, accommodation and provisions, etc.

 


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Last Updated: 08/12/2009