Policy & Management Framework

4. Emergency management protocols – B.3 Alerts

For help contact:

CI Head of Emergency Operations, CARE Emergency Group (CEG)
Telephone: + 41 22 795 10 23 Email: emergencyoperations@careinternational.org 

Process leader: Country Director

1. Purpose

This protocol tells you how to alert CI about a coming humanitarian emergency.

2. Policy

Why alerts are important

Emergency alerts are important to:

  • alert the Lead Member and CEG to get ready to help with the response
  • alert CI Members to get ready for fundraising and media activities to support the response.
Note: Often the first agency to provide information to donors and the media is the most successful at raising funds!
Read the signs

Watch closely for emergency risks and triggers. These should be identified in the COs EPP and early warning processes.

Immediately alert CEG and Lead Member managers

What ‘immediately' means depends on how much warning you get before the emergency hits.

For emergencies that start slowly (like food shortages from drought) or with a little warning (like tropical storms), send an alert as soon as either the CO EPP triggers indicate a need to respond or national/international early warnings show that a humanitarian crisis is likely (e.g. the storm is about to hit).

For emergencies with no warning (like earthquakes), send an alert as soon as you know the event has happened.

Sometimes the REC, CEG in Geneva or CI Emergency Monitors are the first to know of a coming emergency. They will alert the CO. The CO must then immediately check what's happening and send a CI emergency alert if needed.

Sending an alert doesn't mean the CO or CI must respond

See protocol C5 for how CARE decides whether to respond.

Send an alert for any emergency where local response may not be enough

This means any emergency likely to cause humanitarian needs that local groups may not be able to cope with. See protocol A2 for more on this. Ask CEG for advice if you're not sure.

3. Instructions

When and what

Responsible

Approval

Involved

Always

Watch early warning systems and CO EPP triggers (see protocol B2 on early warnings)

Country Director

LM Line Manager

CO ERT
CI Emergency monitors
REC
HEO

As soon as you get it

Check information about any likely emergency

Country Director

LM Line Manager

CO ERT
REC
HEO

Immediately

If significant humanitarian impacts are likely, tell REC and/or CI HEO. CEG will get ready to help

Country Director

 

CI ERD

CO ERT
REC
HEO
LM Line Manager

Fill in and email the CI alert form to those listed at the top of the form Send it even if you can't answer all the questions. You can send more details later.

Country Director

CI ERD

 

CO ERT
REC
CI HEO
LM Line Manager
LM Emergency Director
CCG

Forward the alert to ERWG and others who need to know

CI HEO

CI ERD

ERWG

 

Within 24 hours

Follow protocols B4 (pre-emergency readiness), C1-C4 (assessments) and C5 (decision-making) as needed.

Country Director

CO ERT
CI ERD

 

CI ERD

REC
HEO
LM Line Manager
LM Emergency Director
ERD

Last Updated: 26/08/2009